VIRTUAL ASSISTANT AND CUSTOMER SERVICE ROLES

ADMINISTRATIVE ASSISTANT

Our assistants will make your life easier by taking over your everyday business tasks.

  • Answering phone calls

  • Responding to emails

  • Daily administrative tasks to keep business running

  • Managing your calendar and appointments

  • Typing up data and notes

  • Handling your invoices and payments

SOCIAL MEDIA MANAGEMENT

Our assistants will make your life easier by taking over your everyday business social media tasks.

  • Content Creation Support
  • Content Scheduling & Posting
  • UGC Filming short-form videos (TikTok, Instagram Reels, YouTube Shorts)
  • Talking with your followers and answering their questions
  • Brand Consistency
  • Ad Support
  • Analytics & Reporting

CUSTOMER SERVICE

Our assistants will make your life easier by taking over your everyday Customer Service tasks.

  • Answering customer emails, live chats, and social media messages.

  • Handling inbound/outbound customer phone calls.

  • Following up with customers after purchases or service requests.

  • Responding to FAQs with pre-approved templates.

  • Troubleshooting product/service issues.

  • Processing refunds, exchanges, or cancellations.

  • Escalating complex issues to higher-level support.

  • Logging and tracking customer complaints.

“I can't thank Shesasixfigurefreelancer enough for helping me secure a remote job that aligns perfectly with my goals and skills.”

 

Lisa Thompson

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